Shipping policy

Orders will ship in 3-5 business days unless another time frame is noted at the top of this website.  Shipping is free to UK mainland. 

If you'd like to return your purchase, please contact me within 5 days of delivery. Items can be refunded if UNUSED and safely returned in their original condition (to prevent denting for resale.)  Custom labels or scents are not returnable but are replaceable if damaged upon arrival. 

The buyer is responsible for original and return shipping costs (excluding damaged or defective goods.) 

I have tested all of my scents as candles & melts.  Scents and their strengths are personal and subjective and I ask that you keep that in mind when ordering.

If you are not able to smell the scent before lighting/melting, inserting diffuser reeds:  DO NOT use the item and contact me immediately. Used items cannot be returned/refunded.

Because the car fresheners/sachets begin to lose potency immediately, I am unable to issue refunds or exchanges on them unless defective or damaged.

Products with personalized labels and/or custom scents are not returnable.